Today, video conferencing is the most popular way to conduct meetings for remote teams and other groups of people in different locations. For the most…

Conference bridge calls are like virtual meeting rooms where people can join discussions remotely from any location. Getting everyone on the call may seem challenging,…

Managing any type of call center involves much more than overseeing day-to-day operations and managing your workforce. It’s about creating an environment where customers are…

Getting your hands on a toll-free 800 number is easier than most people think. You can have your number set up and ready to use…

Live chat is always part of a larger ecosystem–usually sales or customer service.  Despite the simplicity, tossing a widget on your website and hoping for…

A multi-line phone system is not just about the physical phone you choose, but also the systems it’s compatible with. Most business phone providers support…

All VoIP services let your team make and take calls, set up business texting, collaborate with each other, manage auto attendants, and easily scale up…

After researching 29 different phone systems, we found Nextiva to be the best for most. It has solutions for every type of business, from brand…

An offshore call center is a company dedicated to making and receiving calls on behalf of another business that’s located in a different country. While…