Your content marketing strategy influences how you reach your audience. If you don’t have a content strategy, now’s the time to create one. Many businesses feel overwhelmed about where to…
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Nextiva vs Dialpad Comparison–Which One’s Right for You?
We recommend Nextiva for most people trying to decide between the two because it’s easy to use, deploy, and scale no matter how you plan…
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How to Set Up a WordPress Contact Form: Plugin or Editor?
If you’re ready to set up a contact form on your website but aren’t sure if going the plugin route or using an editor is…
The Best Free IVR (+ a Paid One That’s Budget-Friendly)
If you have the budget for an IVR system, Nextiva’s Advanced IVR is the best choice. But what if you don’t have the money and…
1200x628px Is Good For WordPress Featured Image Size, But…
A lot of websites set their featured image size at 1200x628px because this generally works well across most WordPress themes and page layouts. But that…
IVR Compliance: What Matters Other Than Payment Processing
Most online resources about Interactive Voice Response (IVR) compliance only focus on the Payment Card Industry Data Security Standard (PCI DSS). That’s usually a mistake,…
Ecommerce Automation: How to Make More $ While Doing Less
Even if you’re already making a profit with an established ecommerce business, you can likely boost your bottom line without any extra effort by automating…
How to Change Your WordPress Username When It’s Urgent
If you’ve noticed suspicious activity in your WordPress account, it’s important to change your sign-in credentials as soon as possible. Unfortunately, the process isn’t intuitive…
Ecommerce Niches: 4 Places You Aren’t Looking But Should Be
Ecommerce is one of the fastest growing business models, and for good reason—it works. Finding your specific niche is the first step to establishing a…
Conversational IVR: Do Callers Really Want to Speak Freely?
The idea behind conversational IVR is simple: a customer speaks naturally to the IVR as they would with a real agent, and the system understands…
5 Call Queue Management Tips For Under A Minute Hold Times
Nobody likes being put on hold. In fact, research shows that the chances of someone hanging up increase dramatically after just one minute. Of course,…
How to Stop Spam Calls Today and Why You’re Getting A Ton
If your phone has been ringing off the hook with unwanted calls from unknown numbers, there’s a good chance your phone number found its way…
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