IT

IVR, also known as an interactive voice response system, is a technology used by businesses to communicate with customers through voice and touch-tone input. It…

Whether you’re looking to enter new markets or simply offer your existing customers a better experience, communication is key. Unfortunately, many businesses are still reliant

Pumble is an emerging yet powerful team messaging application for businesses and teams of all sizes. It simplifies team communication by providing a central hub

Session Initiation Protocol (SIP) is the technical side of what starts, maintains, and terminates VoIP voice and video calls. Ever since the Internet Engineering Task

Many businesses are switching from traditional telephone systems to Voice over Internet protocol (VoIP). That’s because opting for VoIP can result in savings of up

Session Initiation Protocol (SIP) is what establishes, maintains, and terminates voice and video calls over the internet. It’s a signaling protocol that can determine where

Session Initiation Protocol (SIP) registration is a means of identifying and authenticating a specific device for secure use on an internet-based Private Branch Exchange (PBX)

If you get a message on your screen that says “Service Unavailable” when you’re trying to make a phone or video call, this is a